Privacy Policy
Last updated: March 4, 2026
1. Introduction
Welcome to HiFeelings ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and password when you register.
- User Content: IFeel Cards, Letters, Memories, and other content you create within the app.
- Usage Data: Information about how you interact with our app, such as features used and time spent.
- Device Information: Device type, operating system, and app version.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the HiFeelings app and services.
- Deliver scheduled letters and IFeel Memories at the appropriate times.
- Improve, personalize, and expand our features.
- Send you important updates, security alerts, and support messages.
- Monitor usage to detect and prevent fraudulent or abusive activity.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
IFeel Cards are automatically deleted after 30 days as part of our core product experience. Other content such as Letters and Memories is retained until you choose to delete it or close your account. Account data is retained for as long as your account is active.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Object to or restrict how we process your data.
- Withdraw consent at any time where processing is based on consent.
8. Children's Privacy
HiFeelings is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
HiFeelings
Email: privacy@hifeelings.com